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International Computer Concepts (ICC) is a small business in Lake Zurich, IL specializing in manufacturing servers for a wide range of industries. We have been in the computer business for over 15 years. Working at ICC is an exciting opportunity to assist in the growth of an up-and-coming computer company that continually manufactures and sells products that are at the cutting edge of server technology.

ICC is an equal opportunity employer.

Current Opportunities



HPC Solutions Engineer

Responsibilities

  • Develop new HPC cluster solutions, integrating hardware, software, networking, and storage technologies that maximize overall energy efficiency.
  • Script, use, and compile code to evaluate, benchmark, and optimize HPC system performance.
  • Install and work with middleware and operating systems (Linux, Windows, UNIX).
  • Determine proper HPC cluster configurations by communicating with clients, colleagues, vendors, and others.
  • Help build, implement, and test complete HPC solutions for customers.
  • Research and analyze new technologies, trends, innovations, products, and upgrades in HPC and recommend or implement valuable changes to the ICC solutions portfolio.
  • Prepare reports with benchmarking data and product recommendations for management.
  • Document production instructions for new HPC solutions and cooperate with the production staff to implement proper procedures.
  • Work with Sales and Marketing teams to effectively communicate the results of benchmarking, research, and testing of our HPC solutions to our clients.
  • Assist sales teams find HPC client prospects.
  • Write about HPC best practices and technologies for ICC publications.

Requirements

  • Excellent knowledge of Linux, Windows, and UNIX operating systems.
  • Excellent knowledge of Bright Computing, Rocks Clusters, and/or Platform Computing middleware.
  • Excellent knowledge of the latest HPC networking technology, as well as large-scale RAID storage technologies and file systems.
  • Excellent knowledge of other server hardware such as power supplies, motherboards, CPUs, RAM memory, drives, and GPUs.
  • Knowledge of the various software applications typically employed by users of HPC clusters is strongly preferred.
  • Familiarity with and an enthusiasm for energy-efficient computing and other "green" initiatives.
  • Excellent written communication and presentation skills.
  • Works well with other employees and teams and helps them out as needed.
  • Comfortable working in a fast-paced, small-business environment where personal initiative is vital to success.

Background

  • Graduate degree in engineering, computer science, or related field is required.
  • Coursework and published writings in HPC preferred.
  • 5 + years of experience in the HPC market.

How to Apply

Please send a cover letter and resume to careers [at] icc-usa [dot] com.



Marketing Specialist

ICC is seeking a talented and proactive Marketing Specialist to lead marketing campaigns and help with web-related projects. The candidate should possess excellent written and oral communication skills, a broad knowledge of marketing tools and practices, and an enthusiasm for branding and promoting computer solutions to corporate enterprises, governments, and universities.

Responsibilities

  • Takes a leading role in ensuring that the tasks set forth in the company marketing plan are completed on budget and on time
  • Maintains ecommerce assets by updating online products with the proper specifications, images, and configurations
  • Upholds company brand equity through ongoing campaigns of email marketing, promotions, mailings, surveys and web updates
  • Coordinates with the Web Team to ensure company web assets align with strategic objectives
  • Coordinates with the Sales Force to ensure that they are provided with all of the marketing support materials that they require
  • Facilitates internal communications by helping implement the company communication policy
  • Coordinates with outside agencies by providing specifications and guidance for print materials, videos, technical articles, and other marketing services
  • Writes press releases and engages with media outlets to generate publicity about the company, its initiatives, and its products
  • Submits marketing performance reports to company executives
  • Prepares case studies about the company's success stories and collects testimonials from clients
  • Conducts market research about new products, trends, competitors, and pricing
  • Drafts the copy, layout, and design of marketing collateral such as email newsletters and brochures
  • Plans and attends trade shows and other industry events
  • Creates online marketing campaigns (PPC and SEO) and monitors their performance through web analytics
  • Promotes company brands through social media, videos, and webinars

Requirements

  • Excellent writing, communication, and presentation skills (and a self-confident and outgoing personality)
  • Ability to both work independently and also lead a team project
  • Sound judgment, sharp analytical skills, attention to detail, and strong organization skills
  • Creativity and resourcefulness
  • Broad knowledge of marketing concepts, tools, and best practices
  • Knowledge of HTML, CSS, and/or graphic design is strongly preferred
  • Familiarity with Adobe Creative Suite, MS Office, MS SharePoint, and CRM software
  • Willingness to work in a small business environment where stress tolerance is necessary

Background

  • 1+ years of work experience in a marketing-related field
  • Bachelor's degree in business (marketing, advertising, or public relations), art, journalism, or communications
  • Knowledge of computer hardware (especially at the enterprise level) is a big advantage
  • Experience in a B2B environment is a plus

How to Apply

Please send a cover letter and resume to careers [at] icc-usa [dot] com.



Network Administrator

Responsibilities

  • Configure and manage existing computer networks.
  • Add or remove additional hardware or software to the network.
  • Monitor the performance of the network and troubleshoot any performance problems or network failures that arise.
  • Develop backup and recovery systems for the network.
  • Set up and maintain a firewall and other security measures to protect the network.
  • Analyze key data and metrics to determine how well the network is performing and how it is being used.

Requirements

  • Analyze key data and metrics to determine how well the network is performing and how it is being used.
  • Excellent understanding of operating systems and virtualization.
  • Experience with network security appliances.
  • Knowledge of network switching.
  • Certifications with high-end Cisco products are a plus.
  • Comfortable working in a fast-paced, small-business environment where personal initiative is vital to success

Background

  • A degree in computer science or a related field.
  • 3+ years of experience in network administration.

How to Apply

Please send a cover letter and resume to careers [at] icc-usa [dot] com.



Sales Representative

Candidates who have a proven record in selling IT hardware to enterprise-level clients, web services providers, and / or higher education, research and governmental entities are strongly encouraged to apply.

The Sales Representative will be responsible for consistently delivering on assigned Sales and Profit targets through:

  • Engaging directly with IT and C-level executives to understand clients' needs and offer right solutions; delivering client education, if appropriate
  • Conducting thorough account planning and management on focus accounts
  • Generating and managing leads
  • Participating in marketing efforts
  • Cooperating with / maintaining solid relationship with vendors and distributors

Requirements

  • Cooperating with / maintaining solid relationship with vendors and distributors
  • C-level communication and Customer Relationship Management skills
  • Knowledge of and experience with the latest innovations in computer hardware, especially in several of the following fields: Server Configuration, High-Performance Computing (HPC), Computer Clusters, Storage and I/O Systems, Server Appliances, Hardware Architecture, Networking, and GPU Computing
  • Comfortable working in a fast-paced, small-business environment where personal initiative is vital to success

Background

  • Bachelor's degree in engineering, business or related field is required for this position
  • 5 + years of successful experience in sales with computer hardware

How to Apply

Please send a cover letter and resume to careers [at] icc-usa [dot] com.



Systems Engineer

The Systems Engineer is a technical expert that is part of the Sales team.

Responsibilities

  • Develop and maintain a thorough understanding of the technical aspects of ICC's product and solutions portfolio.
  • Engage directly with IT and C-level executives to understand clients' needs and offer right solutions; delivering client education, if appropriate.
  • Assist Sales team find new prospects, develop relationships, and close new deals.
  • Answer customer or Sales team inquiries by phone, email, live chat, or IM.
  • Draft custom quotes and orders in response to RFQs that precisely interpret and address clients' computing requirements.
  • Prepare complete, technically-accurate, and well-written documents responding to RFPs and RFIs.
  • Assist engineering team develop and test new products and solutions, especially in the high-performance computing (HPC) market.
  • Assist technical support team troubleshoot hardware problems both in deployed systems and those still in production.
  • Assist marketing team in communicating the technical advantages of ICC solutions to potential customers.
  • Performance for this position is measured as a function of personal and team sales goals.
  • Some travel may be required.

Requirements

  • Proven extensive experience in selling and closing while consistently reaching sales and profit objectives.
  • C-level communication and Customer Relationship Management skills.
  • Experience with bid submission for GSA contracts is a plus.
  • Excellent knowledge of server hardware such as power supplies, motherboards, CPUs, RAM memory, drives, and GPUs.
  • Excellent knowledge of Linux, Windows, and UNIX operating systems; HPC technologies such as middleware and file systems; networking (InfiniBand and 10 GE); large-scale RAID storage.
  • Knowledge of programming languages and the various software applications typically employed by users of HPC clusters is strongly preferred.
  • Willingness to manually build and configure servers and HPC clusters.
  • Positive mental attitude and an ability to work with others as part of a team is key.
  • Comfortable working in a fast-paced, small-business environment where personal initiative is vital to success

Background

  • Bachelor's degree in engineering, computer science, or related field is required.
  • 3 + years of successful experience in technical sales with computer hardware.

How to Apply

Please send a cover letter and resume to careers [at] icc-usa [dot] com.



Technical Support Engineer (Tier 3)

International Computer Concepts (ICC) is seeking a senior technical support engineer to work with customers and colleagues in diagnosing and solving challenging problems with server hardware. We are looking for someone with great problem solving skills, extensive knowledge of computer hardware, and a passion for technology who would be a technical support leader at ICC.

Responsibilities

  • Provide Tier 1 to Tier 3 technical support.
  • Assist customers by phone, email, support ticket program, and IM to help them solve server hardware problems.
  • Engage in testing, diagnosis, troubleshooting, and repairing of servers, storage arrays, and HPC clusters.
  • Work with our vendors to diagnose any problems with our hardware components.
  • Coordinate with customers and Production Managers to expedite RMA processes.
  • Assist Product Development Engineers with testing and troubleshooting hardware for new solutions.
  • Lead in developing initiatives to continually improve testing and QA procedures in the manufacturing process.
  • Be on call after office hours to handle critical technical support issues.
  • Occasionally provide IT support for computer hardware and software systems running in the ICC company building.

Requirements

  • Excellent troubleshooting and problem-solving skills; habitual attention to detail.
  • Excellent understanding of servers and hardware components (including motherboards, CPUs, add-on cards, drives, power supplies, and other items).
  • Excellent understanding of computer concepts such as RAID, IPMI, performance benchmarks, and others.
  • Strong knowledge of Linux system administration.
  • Strong verbal and written communication skills.
  • Knowledge of HPC and related coding languages is a plus.
  • Knowledge of Supermicro-based servers is a plus.
  • Comfortable working in a fast-paced, small-business environment where personal initiative is vital to success.
  • Comfortable talking with customers and de-escalating challenging support issues.
  • Enthusiasm for computer hardware and an interest in learning about new technology.

Background

  • A degree in computer science or a related field.
  • 5+ years of experience in the server hardware industry.

How to Apply

Please send a cover letter and resume to careers [at] icc-usa [dot] com.



Web Designer

The work will be predominantly design (graphics manipulation, typography, page layout) and front-end web development.

Responsibilities

  • Work with the marketing team to build web pages.
  • Sketch and design layouts for content pages, landing pages, and product pages that is harmonious with the current website design.
  • Utilize graphics, images, and typography to enhance the web pages and give them a professional look.
  • Code the design concepts into HTML and CSS.
  • Improve the styling of existing pages on the site.
  • Work in strict compliance with web standards, browser compatibility, and SEO best-practices.

Requirements

  • Samples submitted of web design work.
  • Skills: HTML, CSS, Photoshop, Dreamweaver, web standards.

Background

  • Coursework in web design.
  • 1+ years of experience in web design.

How to Apply

Please send a cover letter, samples of previous work (or link to online portfolio), and resume to careers [at] icc-usa [dot] com.